Delivery Policy

Last Updated:9/29/23

At Nile Drop market, we are committed to providing a seamless and reliable delivery experience for our customers. Please read our Delivery Policy carefully to understand how we handle the shipment and delivery of your orders.

1. Order Processing Time

Orders are typically processed within [3-5] business days after payment confirmation. Processing times may vary based on product availability, holidays, or other factors. You will receive an email confirmation once your order has been successfully processed.

2. Shipping Methods and Costs

Shipping options, costs, and estimated delivery times are provided during the checkout process. Nile Drop market offers various shipping methods to accommodate different needs, including standard and expedited shipping. The shipping cost is calculated based on the selected shipping method and the destination of the order.

3. Delivery Times

Delivery times vary depending on the shipping method selected and the destination of the order. While we make every effort to deliver your order within the estimated time frame, please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status and location of your package. If you encounter any issues with tracking or have questions about your delivery, please contact our customer service team at [niledrop24@gmail.com].

5. Delivery Address

It is your responsibility to provide accurate and complete delivery information during the checkout process. Please ensure that the delivery address is correct, including any specific instructions or details that may assist in the delivery of your order.

6. Undeliverable Packages

If a package is undeliverable due to an incorrect address, the absence of the recipient, or other reasons beyond our control, the package may be returned to Nile Drop Market. In such cases, additional shipping charges may apply for resending the package.

7. Shipping Restrictions

Nile Drop Market may impose shipping restrictions on certain products or to specific locations. Please check our website or contact our customer service team if you have questions about shipping restrictions.

8. Damaged or Lost Items

In the rare event that your order arrives damaged or is lost during transit, please contact our customer service team immediately at [niledrop24@gmail.com]. We will work with you to resolve the issue and, if necessary, initiate a claim with the shipping carrier.

9. International Shipping

For international orders, please be aware that customs duties and taxes may apply. Nile Drop Market is not responsible for any additional charges incurred during customs processing.

10. Contact Information

If you have any questions or concerns about our Delivery Policy, please contact us at [niledrop24@gmail.com].

Thank you for choosing Nile Drop Market. We appreciate your business and look forward to serving you.